Menopause and Product FAQs
About Kindra Products
Kindra is committed to offering effective non-prescription options that are estrogen-free**. There are many options available for treatment of menopausal symptoms. Estrogen may or may not be the right option for every woman. Talk to your health care professional about what options may be best for you.
Kindra products are marketed in compliance with all appropriate US, Food and Drug Administration (FDA) regulations.
Our vaginal lotion has been clinically and gynaecologically tested, and its ingredients have been evaluated for use on the intimate area by Human Safety and Regulatory professionals.
The ingredients in all Kindra dietary supplements are well-established supplement ingredients. Each of the ingredients and products were assessed by safety experts.
As with other personal care products, KEEP OUT OF REACH OF CHILDREN.
About our Vaginal Lotion & Applicator
Wash your hands, and pump serum 1-2 times onto clean, dry fingers. Super dry or sensitive? Start with 1 pump and add more serum, 1 pump at a time. Apply serum gently to the external vagina (vulva), where you are feeling dryness and discomfort. If needed, apply serum with finger, no more than 1 inch, into the vaginal opening (introitus) if you experiencing dryness and discomfort there. Wash hands after each use. Reapply daily as often as you need for relief.
Apply the Lotion
Wash your hands and pump desired amount onto a clean, dry finger. 2 to 4 pumps usually does the trick. Super dry or sensitive? Start with 1 pump and build up to 2+ over 7 to 14 days. Explore and feel what works for your body.
Insert Up to One Inch
Insert finger only 1 inch or less into the vaginal opening known as the introitus, if you are experiencing discomfort there.
Apply Outside as Needed
Gently apply the lotion to the external vaginal area known as the vulva. Add extra pumps if needed.
Wash & Reapply as Needed
Wash your hands after each use. Reapply daily or as often as you need.
Wash hands and apply 1 to 4 pumps directly onto your finger. Apply lotion with your finger directly to the vaginal opening. Apply 1 to 2 cm deep or the length of your first knuckle. After vaginal application, apply any remaining product to your most tender parts down there. Wash hands after use. Most women feel results within a couple days, but the lotion works best with consistent daily use.
About our Supplements
How to Order
Shipping & Returns
First time purchases of each item on ourkindra.com can be returned within 30 days of receipt of delivery for a full refund by contacting customer service.
For returns of any defective, damaged or incorrect item, you’ll be refunded up to the ground shipping postage cost once your return is processed.
1. Navigate to the account icon in the top right corner
2. If you never created an account before (separate from making a purchase), click the 'Register' button under New Customer. Please note that even if you made a purchase before, this does not automatically create an account for you. You must 'Register' with the email you used when making your first purchase or subscription.
3. Add personal details (first name, last name, email address, and password)
4. Your account is created! Go ahead and click "Manage Subscriptions" to make changes to your existing subscriptions.
We now allow you to update your subscription via text! Sign up here
Afterpay Payment and Installments
Installments with Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.
Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!
Please note that all items in your shopping bag must be eligible for Installments with Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), or American Express and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.
Visit our shipping page for more information by clicking here.
Yes, transaction value limits apply to purchases made on YourWebsite.com using Installments by Afterpay.
Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.
If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at email@example.com
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
Afterpay will be notified once your refund is processed. Your payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. Note that the length of payments will never go beyond six weeks after the purchase date. In the case where a refund amount is larger than 25% of the total order, Afterpay will eliminate the fourth instalment payment and charge the remaining amount to your third payment.
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.