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Frequently Asked Questions about Kindra and Menopause

Have any questions about our products? We’ve got answers! Below are some of our most frequently asked questions. If you don’t see the answer you’re looking for, call us at 1–866–211–4580 or email hello@ourkindra.com
All of your questions
answered
Why are you called Kindra?

We chose the name Kindra to emphasize that menopause isn’t just physical. It’s emotional. It’s personal. We believe women can learn from and help one another - via building community, interacting with kindred spirits, and showing kindness.  With collective wisdom and a sense of humor, women can get through anything.

Why make products that are estrogen-free**?

Kindra is committed to offering effective non-prescription options that are estrogen-free**. There are many options available for treatment of menopausal symptoms.  Estrogen may or may not be the right option for every woman. Talk to your health care professional about what options may be best for you.

Are products FDA approved?

Kindra products are marketed in compliance with all appropriate US, Food and Drug Administration (FDA) regulations.

Where do I buy your products?

Kindra is currently available online only, via ourkindra.com. If you have difficulty placing an order online, please call Customer Service at 1-866-211-4580.

Have you worked with medical professionals?

Once developed, Kindra brought together a panel of nine of the top menopause experts in the world to examine its approach to menopause care. Learn more about our Doctor Advisory Panel. 

Are your products safe for cancer survivors?

Our products are estrogen free**, and are options for common menopause symptoms.  Talk to your health care professional about what options may be best for you.

Are your products safe to use?

Our vaginal lotion has been clinically and gynaecologically tested, and its ingredients have been evaluated for use on the intimate area by Human Safety and Regulatory professionals.

The ingredients in all Kindra dietary supplements are well-established supplement ingredients. Each of the ingredients and products were assessed by safety experts.

As with other personal care products, KEEP OUT OF REACH OF CHILDREN.

What is your return policy?

Our return policy is listed on our Shipping & Returns page.

How do I change, pause or cancel my subscription?

You can contact us by emailing hello@ourkindra.com.

**Does not contain estradiol or progesterone

See all sources cited here.

Who do I contact for media inquiries?

Please email catherine@ourkindra.com

THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THIS PRODUCT IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

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