Menopause and Product FAQs

Have any questions about Kindra? We’ve got answers! Below are some of our most frequently asked questions. 

Our Products

About Kindra Products

Kindra is committed to offering effective non-prescription options that are estrogen-free**. There are many options available for treatment of menopausal symptoms. Estrogen may or may not be the right option for every woman. Talk to your health care professional about what options may be best for you.

Kindra products are marketed in compliance with all appropriate US, Food and Drug Administration (FDA) regulations.

Our vaginal lotion has been clinically and gynaecologically tested, and its ingredients have been evaluated for use on the intimate area by Human Safety and Regulatory professionals.

The ingredients in all Kindra dietary supplements are well-established supplement ingredients. Each of the ingredients and products were assessed by safety experts.

As with other personal care products, KEEP OUT OF REACH OF CHILDREN.

Our products are estrogen free**, and are options for common menopause symptoms. Talk to your health care professional about what options may be best for you.

About our Vaginal Lotion & Applicator

A 'standard' application of Kindra Daily Vaginal Lotion should be between 1-4 pumps per day. The amount you require can change on a seasonal or even daily basis and will depend on your level of dryness. The key is daily use so that you maintain continuous hydration. Our most popular option is for those with a moderate level of dryness, for which we recommend 2-3 pumps per day. For those needing extra moisture, we recommend 3-4 pumps per day; and for intimate skin that is occasionally dry, we recommend 1-2 pumps per day.

|Some may experience a stinging or burning sensation when applying the product. This is due to skin dryness and should go away rather quickly, especially as the area becomes moisturized with regular use. If continued irritation occurs, first try decreasing the amount of product used, then discontinue and consult your healthcare provider if irritation continues.

Wash hands and apply 1 to 4 pumps onto the tip of the applicator or directly onto your finger. Apply lotion via the applicator or with your finger directly to the vaginal opening. Apply 1 to 2 cm deep or the length of your first knuckle. After vaginal application, apply any remaining product to your most tender parts down there. Wash hands and applicator after use. Most women feel results within a couple days, but the lotion works best with consistent daily use.

Some may experience a stinging or burning sensation when applying the product. This is due to skin dryness and should go away rather quickly, especially as the area becomes moisturized with regular use. If continued irritation occurs, first try decreasing the amount of product used, then discontinue and consult your healthcare provider if irritation continues.
Our patented applicator is designed by women with a woman’s body in mind. The design ensures that moisture is applied directly to the area women need relief the most, the introitus, providing immediate relief to a woman’s most sensitive area. It is soft and flexible applicator and made from medical-grade silicone.
The soft and flexible applicator is made from medical-grade silicone.
Insert the applicator tip with vaginal lotion into the vaginal opening to the marked line on the applicator, about 1-2 cm (half an inch to an inch) into the vaginal opening. DO NOT INSERT THE ENTIRE APPLICATOR INTO THE VAGINA.
The applicator is designed to be reused. Always wash the applicator after use with mild soap and water, then rinse well with water and dry with a towel or air dry. Store in the satin bag that is provided until next use. With proper cleaning, you may continue to use applicator for as long as the vaginal lotion lasts, or as long as you would like. If applicator becomes cracked, damaged or worn, discard and replace.

About our Supplements

The ingredients in all Kindra products are well-established supplement ingredients. Each of the ingredients and products have been assessed by safety experts.
Consult your health provider prior to using these products if you are taking medications, whether prescription or over-the-counter, or other supplements. Some dietary supplements have been found to interact with medications.

The Basics

How to Order

Only when you checkout will you be prompted to create an account. We request your email at checkout so we can send you updates on your order.
No problem! Just click the icon in the top right corner of the site. Type in your email address and click "forgot password". Then you'll be emailed a link to reset your password!
Kindra is currently available online only, via ourkindra.com. If you have difficulty placing an order online, please call Customer Service at 1-866-211-4580 or email us at hello@ourkindra.com.
You can enter your discount code at checkout. Please note, you cannot use more than one discount per order.

Shipping & Returns

We currently only ship within the United States.
Your products will be packed for shipment within two business days of your order. We will notify you with your shipping information once your product has shipped.

First time purchases of each item on ourkindra.com can be returned within 30 days of receipt of delivery for a full refund by contacting customer service.

For returns of any defective, damaged or incorrect item, you’ll be refunded up to the ground shipping postage cost once your return is processed.

Someone Referred Me to Kindra

Use the code you received by putting it into the promo code box at checkout.
Visit our referral page here and generate your unique referral link. Share your link with your network and when someone uses your code on their first purchase you will receive an email with a discount to apply to your next order.

Subscription

Login to your account here to change, pause or cancel your subscription. Or, feel free to reach out to us at hello@ourkindra.com.