Terms and Use of Sale

Effective Date: August 12, 2026

Please read these Terms of Use and Sale (the “Terms”) carefully. These Terms form a binding agreement between you and Kindra Corporation, doing business as Kindra (“Kindra,” “we,” “us,” or “our”), and govern your access to and use of ourkindra.com and any other website, account portal, application, content, feature, product, or service that links to these Terms (collectively, the “Services”).

By accessing or using the Services, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

IMPORTANT DISPUTE NOTICE: Section 22 contains a binding individual arbitration agreement and class-action waiver. It affects how disputes are resolved. You may opt out as described in Section 22.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to create an account or make a purchase. The Site and Services are not directed to children. By using the Services, creating an account, or making a purchase, you represent that you satisfy these requirements and have the legal capacity to enter into these Terms.

2. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted through the Services with a revised Effective Date. Changes apply prospectively unless applicable law permits otherwise. If a change materially affects your rights or an ongoing subscription, we will provide any notice and obtain any consent required by law. Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the updated Terms, except where additional consent is required.

3. Privacy and Supplemental Terms

Our Privacy Policy describes how we collect, use, disclose, and protect personal information. Certain features, promotions, subscriptions, mobile messaging programs, products, or services may be governed by additional terms presented to you when you use them (“Supplemental Terms”). If Supplemental Terms conflict with these Terms, the Supplemental Terms control for the applicable feature, promotion, product, or service.

The Services are hosted and powered by Shopify. Shopify collects and processes certain personal information about your access to and use of the Services so it can provide and improve the store platform. Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside your state, province, or country. Our Privacy Policy provides additional information about how Kindra, Shopify, and our service providers handle personal information. Certain processing by Shopify is also described in Shopify's privacy materials at https://www.shopify.com/legal/privacy/app-users.

4. Accounts and Account Security

You may be required to create an account to use certain features. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your login credentials and for activity conducted through your account. Notify us promptly at hello@ourkindra.com if you suspect unauthorized access or use. We may suspend or terminate an account when reasonably necessary to protect you, Kindra, other users, or the Services; investigate fraud or misuse; or comply with law.

5. Limited License and Acceptable Use

Subject to these Terms, Kindra grants you a limited, personal, nonexclusive, nontransferable, revocable license to access and use the Services for lawful, noncommercial purposes, including shopping for products for personal use.

You may not:

·       copy, reproduce, distribute, publicly display, sell, license, or commercially exploit the Services or their content except with our written permission;

·       use Kindra’s trademarks, images, product descriptions, page designs, or other intellectual property in a manner likely to cause confusion or imply endorsement;

·       scrape, crawl, index, data-mine, or use automated means to access the Services, except for ordinary search-engine indexing authorized by us;

·       circumvent security features, interfere with the Services, introduce malware, test vulnerabilities without authorization, or access another person’s account;

·       use the Services for fraud, unlawful activity, harassment, infringement, unauthorized resale, or any purpose that violates these Terms; or

·       misrepresent your identity, affiliation, age, eligibility, payment authority, or intended use of a product.

6. Product Information and Appropriate Use

We strive to describe and display products accurately. Packaging, labels, colors, dimensions, ingredients, specifications, availability, and other details may change, and screen displays may not precisely reproduce a product’s appearance. Always read and follow the product label, directions, warnings, ingredient list, contraindications, and manufacturer materials before use.

Product descriptions, specifications, prices, and availability may change. We may discontinue a product or limit quantities offered to a person, household, geographic region, or jurisdiction, subject to applicable law. Product availability is not guaranteed until an order is accepted.

Products are intended only for their labeled or described uses. Stop using a product and seek appropriate professional care if you experience an adverse reaction. Contact a medical professional or emergency services for urgent concerns. Do not use a product after its expiration date or if its packaging or tamper-evident seal appears damaged.

7. Health and Medical Disclaimer

The Services provide general educational and product information only. They do not provide medical advice, diagnosis, treatment, or emergency services and do not create a physician-patient, clinician-patient, pharmacist-patient, or other healthcare-professional relationship. Product quizzes, recommendations, customer-support communications, consultations, articles, reviews, and other content are not substitutes for advice from a qualified healthcare professional who knows your individual circumstances.

Consult a qualified healthcare professional before using a product if you are pregnant or nursing, have a medical condition, take medication, have allergies or sensitivities, or have questions about whether a product is appropriate for you. Never disregard professional medical advice or delay seeking it because of information provided through the Services. If you believe you are experiencing a medical emergency, call 911 or your local emergency number.

8. Dietary Supplements

Statements about dietary supplements have not been evaluated by the Food and Drug Administration unless expressly stated otherwise. Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. Individual results vary. You are responsible for reviewing product labels and consulting a qualified healthcare professional regarding potential allergies, contraindications, interactions, dosage, and suitability.

9. Orders and Payment

Your submission of an order is an offer to purchase. An order is not accepted until Kindra sends an acceptance or shipment confirmation. We may accept, reject, limit, change, or cancel an order before shipment for legitimate reasons, including product availability, suspected fraud, pricing or description errors, payment issues, purchase limits, legal restrictions, or unauthorized resale. Please review your order carefully before submitting it because we may be unable to accommodate cancellation or change requests after an order is accepted or processed. If we reject, change, or cancel an order, we will attempt to notify you using the email address, billing address, or telephone number provided with the order. If we cancel all or part of an order after payment, we will refund the canceled amount to the original payment method.

You represent that purchases are for your own personal or household use and not for unauthorized commercial resale or export. We may limit or cancel quantities that appear to be placed by resellers, dealers, distributors, or other unauthorized commercial purchasers.

Prices, discounts, promotions, product availability, and shipping charges may change without notice before an order is placed. The price and material terms displayed at checkout and in the order confirmation govern the transaction. Prices offered through our website may differ from prices offered by physical retailers, online marketplaces, healthcare providers, or other sales channels. We may correct typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, transit times, or availability, including after an order is submitted. If a correction causes us to cancel or reduce an order after payment, we will refund the affected amount to the original payment method.

Promotional offers may be governed by separate terms addressing eligibility, duration, purchase requirements, included products, and redemption restrictions. If promotion terms conflict with these Terms, the promotion terms control for that promotion. Promotions have no cash value, may not be combined unless expressly stated, and may be modified or discontinued as permitted by law. FSA or HSA eligibility and reimbursement are determined by your plan administrator; Kindra does not guarantee reimbursement.

10. Shipping, Delivery, and Risk of Loss

We currently ship to eligible addresses within the United States and Canada. Processing and delivery estimates are not guarantees. Delays may result from carriers, weather, supply constraints, address issues, holidays, force majeure events, or other circumstances beyond our reasonable control. You are responsible for providing an accurate and complete delivery address and for promptly reviewing tracking information.

Kindra Curated products may ship directly from third-party partners and may arrive separately from Kindra-branded products. Risk of loss and title pass to you upon delivery to the designated address, except where applicable law provides otherwise. Contact us promptly regarding packages that are damaged, missing, incomplete, or delivered incorrectly.

11. Refunds and Returns

Our Refund & Return Policy, available at https://ourkindra.com/pages/shipping-returns, is incorporated into these Terms.

For Kindra products, if you are not satisfied with your first purchase of a product, contact us within 90 days after receiving the order. The guarantee applies to the first unit purchased; if multiple units of the same product are purchased in the first order, only one unit is eligible. Original shipping fees are not refundable. Requests submitted more than 90 days after receipt may be eligible for store credit at our discretion.

Due to the intimate nature of devices and other Kindra Curated products, returns are accepted only when requested within 30 days after receipt and the product remains in its original packaging with all plastic wrap and tamper-evident seals intact. Additional product-specific exclusions disclosed before purchase may apply. Nothing in these Terms limits nonwaivable rights or remedies available under applicable law.

12. Subscriptions and Automatic Renewal

When you enroll in a subscription, you authorize Kindra to automatically place recurring orders and charge your selected payment method at the price, discount, quantity, and delivery frequency disclosed at checkout until you cancel. Available frequencies may vary by product, and you may select or modify an available frequency through your account or customer support.

Before enrollment, we will clearly disclose the recurring nature of the subscription, the products included, the frequency and amount or range of charges, any minimum commitment, material promotional terms, and how to cancel. We will obtain your express affirmative consent and provide a confirmation that you can retain. We will maintain records of consent and send renewal, annual, trial, promotional, price-change, or other notices as required by applicable law.

Unless otherwise disclosed at checkout, subscriptions have no minimum commitment. You may skip, pause, swap eligible products, change an available delivery frequency, or cancel through your online account or by contacting hello@ourkindra.com. Online subscriptions may be canceled online without unnecessary delay. We may also offer text-based subscription support where available.

You may cancel your subscription at any time before your next order is processed. Once an order has been processed, it cannot be canceled and will be governed by our Refund & Return Policy. Cancellation prevents future subscription orders but does not retroactively cancel or refund an order already processed.

Subscription prices or discounts may change. We will provide advance notice of fee changes and an opportunity to cancel when required by law. If a payment attempt fails, we may retry the payment, request an updated payment method, pause fulfillment, or cancel the subscription. We may terminate or suspend a subscription for discontinued products, suspected fraud, abuse, legal requirements, or other legitimate business reasons, and will provide any notice or refund required by law.

13. Curated and Third-Party Products

Some products available through the Services are manufactured, supplied, or fulfilled by third parties. Kindra may be the retailer but is not the manufacturer of those products. Third-party products may be subject to manufacturer instructions, warnings, warranties, exclusions, and support processes. To the extent permitted by law, manufacturer warranties are provided by the applicable manufacturer rather than Kindra. Kindra remains responsible for obligations that applicable law places on us as the seller.

Purchases made through Amazon, TikTok Shop, a retailer, a healthcare provider, or another third-party platform are also subject to that seller’s or platform’s terms, payment, shipping, cancellation, and return policies. Unless expressly stated, Kindra’s direct-to-consumer guarantees apply only to purchases made through ourkindra.com or another authorized Kindra channel identified in the applicable policy.

14. Reviews and User Content

The Services may allow you to submit reviews, ratings, photographs, videos, comments, questions, testimonials, or other content (“User Content”). You retain ownership of your User Content. By submitting it, you grant Kindra a nonexclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable license to host, store, reproduce, adapt, translate, publish, distribute, display, perform, and use the User Content and the name or identifier submitted with it in connection with operating, improving, promoting, and marketing Kindra and the Services, subject to applicable law and our Privacy Policy.

You represent that your User Content is based on your genuine experience; is accurate to the best of your knowledge; does not infringe another person’s rights; does not contain unlawful, threatening, hateful, obscene, deceptive, confidential, malicious, or irrelevant material; and complies with applicable disclosure requirements. Employees, agents, influencers, affiliates, and others with a material connection to Kindra must clearly disclose that connection. Any incentive offered for a review must not be conditioned on positive or negative sentiment and must be disclosed as required by law.

We may moderate, reject, or remove User Content using neutral criteria, including irrelevance, duplication, profanity, unlawful content, personal information, conflicts of interest, lack of genuine experience, or violation of these Terms. We do not remove or suppress reviews solely because they express a negative opinion. Reviews reflect the views of their authors, not Kindra, and individual experiences and results vary.

15. Intellectual Property

The Services and their content—including text, graphics, photographs, videos, product names, logos, trademarks, trade dress, software, compilations, and design—are owned by or licensed to Kindra and are protected by intellectual-property laws. Except for the limited license in Section 5, no right, title, or interest is transferred to you. KINDRA and associated names, logos, and slogans are trademarks of Kindra Corporation or their respective owners and may not be used without permission.

16. Feedback

If you voluntarily submit ideas, suggestions, or feedback other than User Content, you grant Kindra a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right to use and commercialize it without restriction or compensation. Do not submit confidential or proprietary information through general feedback channels.

17. Third-Party Services, Shopify, and Links

The Services may link to or integrate with third-party websites, platforms, payment providers, social networks, calendars, analytics providers, or other services. Kindra does not control and is not responsible for third-party services, content, security, availability, or privacy practices. Your use of a third-party service is governed by that third party’s terms and policies.

We may provide access to optional tools, integrations, or features offered by third parties that Kindra does not monitor or control. Unless expressly stated otherwise, access is provided as is and as available, without endorsement. Your use of those tools is at your discretion and is subject to the applicable third party's terms and policies.

Kindra is powered by Shopify, which enables us to provide the online store and related Services. However, all sales and purchases made through the store are made directly with Kindra. Shopify is not the seller and is not responsible for any aspect of a sale between you and Kindra, including order fulfillment or any injury, damage, or loss resulting from products or services purchased from Kindra. To the fullest extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or relating to your purchases and transactions with Kindra.

18. Email and Mobile Communications

We may send transactional communications regarding your account, orders, subscriptions, recalls, safety, or customer-service requests. Marketing email and text messages are governed by the consent language presented when you enroll and, for text messages, our Mobile Program Terms of Service. Consent to marketing is not a condition of purchase. You may unsubscribe from marketing email through the link provided in the message and from text messages by following the instructions in the applicable program terms. Message and data rates may apply.

19. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND EXCEPT FOR ANY EXPRESS WARRANTY OR GUARANTEE PROVIDED IN WRITING, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” KINDRA DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY PRODUCT OR CONTENT WILL PRODUCE A PARTICULAR RESULT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KINDRA AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICES, PRODUCTS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KINDRA’S AGGREGATE LIABILITY FOR CLAIMS ARISING FROM OR RELATED TO THE SERVICES, PRODUCTS, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO KINDRA FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) $100.

These limitations do not apply to liability that cannot lawfully be limited or excluded, including where applicable liability for fraud, willful misconduct, gross negligence, personal injury, statutory consumer remedies, or defective products. Your jurisdiction may provide additional rights.

21. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Kindra and its directors, officers, employees, affiliates, agents, licensors, and service providers from third-party claims, liabilities, damages, judgments, losses, and reasonable costs arising from your unlawful use of the Services, your material breach of these Terms, your infringement of another person’s rights, or User Content you submit. This provision does not require you to indemnify Kindra for Kindra’s own negligence, willful misconduct, violation of law, or product defect. Kindra may control the defense of an indemnified matter, and you agree to reasonably cooperate.

22. Dispute Resolution and Binding Individual Arbitration

22.1 Informal resolution

Before filing a lawsuit or arbitration, the party asserting a dispute must send a written notice describing the claimant’s name and contact information, the relevant purchase or account, the facts and legal basis of the dispute, and the requested relief. Notices to Kindra must be sent to hello@ourkindra.com with the subject line “Notice of Dispute” and by mail to the address in Section 25. The parties will attempt in good faith to resolve the dispute for 30 days after receipt. Any applicable limitations period will be tolled during that 30-day period to the extent permitted by law.

22.2 Small claims option

Either party may bring an individual claim in small claims court if the claim qualifies and remains in that court. This Section does not prevent either party from seeking temporary or emergency injunctive relief from a court when necessary to prevent immediate and irreparable harm, or from reporting a matter to a government agency.

22.3 Agreement to arbitrate

Except for matters described in Section 22.2 and matters that cannot lawfully be arbitrated, you and Kindra agree that any dispute arising out of or relating to these Terms, the Services, a product, an order, a subscription, marketing, or the relationship between you and Kindra will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitrator may award the same individual remedies a court could award, subject to these Terms and applicable law.

22.4 Arbitration procedure and fees

The arbitration may be conducted by documents, telephone, videoconference, or an in-person hearing reasonably convenient to you, as permitted by the applicable rules. Payment of filing, administration, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules and applicable law. Kindra will pay fees that applicable law or the administrator’s consumer standards require Kindra to pay. Each party will bear its own attorneys’ fees unless a statute, rule, or award provides otherwise.

22.5 Individual proceedings and class-action waiver

YOU AND KINDRA AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless you and Kindra agree otherwise in writing, an arbitrator may not consolidate more than one person’s claims or preside over a class, collective, consolidated, or representative proceeding.

22.6 Public injunctive relief

Nothing in these Terms waives a right to seek public injunctive relief in a court of competent jurisdiction when that right cannot be waived under applicable law. The parties agree that any arbitrable individual claims may be resolved before litigation of a claim for public injunctive relief to the extent permitted by law.

22.7 Arbitration opt-out

You may opt out of this arbitration agreement by sending a notice within 30 days after you first accept these Terms. The notice must include your full name, mailing address, email address associated with your account or purchase, and an unambiguous statement that you are opting out of arbitration with Kindra Corporation. Send it to hello@ourkindra.com with the subject line “Arbitration Opt-Out” or by mail to the address in Section 25. Opting out will not affect the other provisions of these Terms or your ability to use the Services.

22.8 Authority and severability

A court, rather than an arbitrator, will decide disputes concerning the formation, enforceability, or scope of the class-action waiver and any claim that the public-injunctive-relief provision is invalid. The arbitrator will decide other disputes concerning the interpretation or enforceability of this arbitration agreement, except where applicable law requires otherwise. If a portion of this Section is found unenforceable, it will be severed to the minimum extent necessary, and the remainder will remain effective. If the class-action waiver is found unenforceable as to a particular claim or remedy, that claim or remedy will proceed in court rather than class arbitration.

23. Governing Law and Venue

These Terms are governed by the Federal Arbitration Act and, to the extent state law applies, the laws of the State of California, without regard to conflict-of-law principles, except that mandatory consumer protections of your home jurisdiction continue to apply. Any court proceeding not subject to arbitration or small claims jurisdiction must be brought in a state or federal court of competent jurisdiction in Los Angeles County, California, unless applicable law requires another forum. You and Kindra consent to personal jurisdiction and venue in those courts.

24. Suspension and Termination

You may stop using the Services at any time. We may suspend or terminate access when reasonably necessary because of fraud, security risk, unlawful activity, material breach, abuse, nonpayment, discontinuation of a Service, or legal requirements. Termination does not affect rights or obligations that arose before termination. Provisions that by their nature should survive—including payment obligations, intellectual property, disclaimers, liability limitations, indemnification, dispute resolution, and general terms—will survive.

25. Contact and Notices

Questions and customer-service requests may be sent to hello@ourkindra.com.

Formal notices to Kindra must be sent to:

Kindra Corporation

Spring Place

6 St. John’s Lane

New York, NY 10013

26. General Terms

These Terms and applicable Supplemental Terms constitute the entire agreement between you and Kindra regarding the Services and supersede prior agreements on the same subject. If a provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will continue in effect. A waiver must be in writing and is not a continuing waiver. You may not assign these Terms without our written consent. Kindra may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or operation of the Services. We are not liable for delay or failure caused by events beyond our reasonable control. Headings are for convenience only. The word “including” means “including without limitation.” Electronic communications and records satisfy requirements that communications or agreements be in writing, except where law requires otherwise.

© 2026 Kindra Corporation. All rights reserved.